In the unpredictable world of hospitality operations, TipHaus has emerged as a game-changing platformâeliminating manual tip distribution hassles, fostering staff trust, and driving massive administrative efficiencies.
Origins & Mission
Founded in 2018 in Seattle by CEO Leif Magnuson and COO Kirk Grogan, TipHaus was born from a firsthand understanding of the time-sapping complexity involved in manual tip pooling, spreadsheets, and cash handling. The founders set out to build a tool that would take the chaos out of tip management and bring hospitality teams peace of mind. Today, TipHaus continues innovating with a mission to simplify, automate, and modernize tipping across restaurants, bars, hotels, and wellness venues.TipHaus+1
Core Platform Features
Automated Tip Calculations & Reconciliation
TipHaus integrates seamlessly with POS systemsâsynchronizing every 15 minutes to capture shift data, tip amounts, refunds, and adjustments. It calculates tips automatically and applies fair distribution logic, such as FOH vs. BOH splits or alcohol-specific allocations. Auto-reconciliation ensures any discrepancies are corrected in the next payout, eliminating manual fixes.TipHaus+1synctera.com
Earned Tip AccessÂź â Real-Time Payouts
Gone are the days of waiting for payroll runs. TipHausâs Earned Tip AccessÂź empowers employees to access earned tips dailyâeither via HausMoney, a neobank debit card, or HausDirect, which delivers tips straight to an existing bank account using a card on file. This embedded fintech integration was enabled through a partnership with Synctera, giving TipHaus end-to-end control over tip distribution.TipHaussynctera.com
Visa Direct Collaboration
TipHaus advanced real-time payouts further by partnering with Visa in June 2024, leveraging the Visa Direct network to transfer tip funds directly to employeesâ bank accounts instantaneouslyâenhancing financial security and satisfaction.TipHaus
Employee Transparency with Mobile App
TipHaus provides employees with a free mobile/web app that delivers real-time tip tracking, visibility into distribution rules, shift breakdowns, and peer contributions. This level of transparency cuts tip-related disputes by up to 95%, boosting morale and reducing turnover.TipHaus+1
Advanced Tools: Peer-to-Peer, QR Tipping, Custom Logic
- Peer-to-peer tipping permits staff to send and receive tips among themselves securelyâsimilar to Venmo, but integrated into payroll cycles.TipHaus
- QR Code Tipping allows customers to tip staff via smartphonesâhandy in a cashless environment, and proven to lift tips even for non-traditional roles like housekeepers by ~25%.TipHaus
- Custom logic for events/banquets tackles complex setups with rule-based tip allocationsâfor example, allocating service charge percentages between FOH and BOH, automated check-by-check rules, or auto-clocking special roles.TipHaus
Operational & Financial Impact
Operators report dramatic improvements:
- Administrative Savings: Average savings of up to 62 labor hours and over $1,000 per location monthly by eliminating spreadsheets and bank runs.TipHaus
- Retention & Morale: Transparent tipping and fast payouts increase employee trust in management by 78% and reduce turnover by over 31%.TipHaus
- Client Testimonials: Operatorsâfrom Jackâs BBQ to Flatstick Pubâpraise TipHaus for simplifying tip management, enhancing accuracy, and easing payroll integration issues.TipHaus+1
Scale & Reach
TipHaus processes over $2 billion annually in tips across its client baseâa staggering scale that underscores its relevance in top-tier hospitality operations.Reddit Meanwhile, its embedded banking features, powered by Synctera, have facilitated over 1,600 HausMoney accounts and $3 million in card transaction volume since early 2023.synctera.com
Why Pricing Matters: No Floats, Fully Automated
Unlike some competitors, TipHaus does not require restaurants to maintain a float for tip payoutsâeliminating additional cash buffers and financial friction.TipHaus Combined with auto-reconciliation, mobile transparency, real-time payouts, and flexible logic, TipHaus stands out as one of the most sophisticatedâand operationally liberatingâtools available.
Compliance & Trust
TipHaus is SOC and AICPA compliant, helping operators reduce risk and meet changing tipping regulations. Its transparent practices empower staff with clear insight and fair treatmentârewriting how tip systems should function.TipHaus+1
Conclusion
TipHaus has redefined tipping in the service industry: shifting it from manual, error-prone processes to a seamless, transparent, and empowering system. By embedding financial tech into hospitality operations, enabling instant payouts, increasing employee honesty and engagement, and saving hours in admin labor, TipHaus doesnât just manage tipsâit transforms workplaces.
For restaurateurs, hoteliers, nightclub managers, and wellness operators alike, TipHaus offers a smarter, fairer way to handle gratuitiesâand a more satisfied team to serve their guests.